High-performance broadband provider expands to Humber region

Hull-based fibre network operator MS3 Networks has partnered with leading internet service provider (ISP) IDNet. The move will offer increased choice of broadband provider to thousands of homes and businesses across MS3’s network areas of Hull, Scunthorpe, Grimsby, Immingham, Cleethorpes and Mexborough.

Founded in 1996 to provide fast, reliable business internet connections, IDNet added home broadband to its offering in the last decade to respond to the demand for high-quality internet for home workers. In addition to residential and commercial broadband, the Hertfordshire-based ISP also provides leased lines and telephone services.  

IDNet prides itself on high levels of customer care, offering round-the-clock technical support and allowing customers to sign up for one-month contracts with no cancellation penalties across many of its services. In 2020, IDNet became the first UK ISP to receive B Corp certification, recognising its positive impact on society and the environment. This includes sponsoring local football teams and using wholly renewable energy for its offices and data centres.

The partnership with MS3 allows IDNet to offer high-quality, reliable connectivity to homes and businesses across Hull and the Humber by connecting to MS3’s Gigabit-capable network. The full fibre network has already passed 200,000 premises across the region, with MS3 aiming to reach over 535,000 premises by the end of 2025.

“For over 25 years, we’ve ensured that our customers can enjoy a reliable, resilient broadband connection,” explained Tim Davies, director and co-founder of IDNet. “Partnering with MS3 is a great opportunity to expand our reach to new homes and businesses, while maintaining the same high-quality service.”

Sam Hales, business development director (B2B) at MS3, said: “Welcoming IDNet to our network is exciting, not only because it increases choice for our customers, but also because they share our commitment to social impact. At MS3, we aim to improve the lives of local residents, whether that’s by providing fast and reliable internet through our growing network of ISP partners, or with community partnerships and initiatives.”

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